We’re Hiring!

Community Operations Manager

Parameters: Contract (1099) | Part-Time | Remote (ET availability preferred)

Commitment: 8–10 hours per week, through mid-February 2027, with potential to extend

Compensation: $40/hour (USD)

About Us

A Mindful World is an online dharma community and teaching platform, dedicated to empowering people to apply the ancient wisdom of mindfulness and contemplative traditions to all aspects of modern life. We accomplish this mission through online courses, live events, and a supportive community. We are a small, mission-driven team that is growing, and we are looking for a thoughtful, capable person to help keep the experience smooth, warm, and well run for our students and community members.

The Role

As Community Operations Manager, you will be the friendly, reliable point of contact for our community and the person who keeps day-to-day operations running behind the scenes. You will work directly with the Founder/COO and have real room to shape how we serve our members as we grow. This is a hands-on role for someone who likes solving problems, noticing what needs to be done, and following through without being asked.

Key Responsibilities

Community Support

  • Respond to community messages, emails, and social media messages with warmth, clarity, and timeliness

  • Escalate questions or issues that need founder or teacher input, with the context needed to resolve them quickly

  • Help foster a welcoming, respectful community culture through light moderation

Mighty Networks Community Management

  • Update and maintain the Mighty Networks community space, including spaces, events, posts, and member resources

  • Keep content organized, current, and easy for members to navigate

Course Onboarding and Technical Assistance

  • Onboard students into online courses and programs

  • Provide technical support to students (logins, access, platform navigation, and troubleshooting)

  • Identify recurring questions and help improve onboarding materials and FAQs

Zoom and Recordings

  • Manage Zoom meetings and live sessions, including setup, hosting support, and participant management

  • Handle recordings: capture, organize, and upload or share them in the right places in a timely way

Website and Content Support

  • Make basic website updates (text, links, images, and event or program pages)

  • Provide potential content management and development support, such as organizing resources, formatting materials, and helping prepare content for publication

What We're Looking For

Required

  • Experience in marketing, operations, or community moderation (or a closely related area)

  • Advanced proficiency in Zoom and Google Docs

  • Excellent written communication and a kind, professional tone

  • Strong organization and attention to detail, with the ability to manage multiple small tasks across several platforms

  • A self-starter mindset: you take initiative, solve problems independently, and know when to ask for input

  • Comfort learning new tools quickly

  • Consistent, reliable access to high-speed Internet

Nice to Have

  • Experience with Mighty Networks or a similar community platform

  • Experience with online course platforms or student support

  • Familiarity with basic website editing tools

  • Personal interest in or familiarity with meditation, mindfulness, or contemplative practice

What Success Looks Like

  • Community members and students get timely, helpful responses

  • The Mighty Networks space is current, tidy, and easy to use

  • New students start their courses smoothly and feel supported

  • Zoom sessions run without technical hiccups, and recordings are available when promised

  • The Founder/COO has more time to focus on strategy and teaching because day-to-day operations are handled

Details

  • Type: Independent contractor (1099); not an employee position

  • Hours: 8–10 hours per week; some flexibility in scheduling, with occasional availability needed for live sessions and time-sensitive messages

  • Duration: Through mid-February 2027, with the potential to extend based on needs and fit

  • Pay: $40 per hour

  • Location: Remote

  • Reports to: Founder/COO

How to Apply

Please send your resume and a brief note about why this role interests you to Lou Sharma, Co-founder & COO at hello[at]amindful[dot]world. In your note, tell us about a time you took initiative to improve a process or support a community.